New
Feb 25, 2025

Presentation of delivery costs in the shopping cart according to EU directives

Presentation of delivery costs in the shopping cart according to EU directives

AI Commerce has updated the presentation of shopping cart delivery charges to comply with EU directives. The previously used default message “Delivery charges 0€” has now been removed, and delivery charges will only be displayed once the customer selects the delivery method at checkout.

The purpose is to prevent misunderstandings where the customer assumes that delivery is automatically free. If there is an active promotion in the store where delivery is free, it will still be clearly presented in the shopping cart with a separate notice.

This improves transparency and customer satisfaction, and reduces unnecessary support requests and abandoned orders due to unclear delivery charges.

GDPR

COMPLIANT

Future-proof eCommerce built in the EU

Our solution is developed and hosted in the EU, fully compliant with GDPR and other regulatory requirements. Gain peace of mind with secure data handling, reliable support, and a transparent European partner.

English
AI Commerce

3180370-3

Ranta-Tampella Street 17, 33180 Tampere

info@aicommerce.fi

© 2025 AI Commerce. All rights reserved.

GDPR

COMPLIANT

Future-proof eCommerce built in the EU

Our solution is developed and hosted in the EU, fully compliant with GDPR and other regulatory requirements. Gain peace of mind with secure data handling, reliable support, and a transparent European partner.

English
AI Commerce

3180370-3

Ranta-Tampella Street 17, 33180 Tampere

info@aicommerce.fi

© 2025 AI Commerce. All rights reserved.

GDPR

COMPLIANT

Future-proof eCommerce built in the EU

Our solution is developed and hosted in the EU, fully compliant with GDPR and other regulatory requirements. Gain peace of mind with secure data handling, reliable support, and a transparent European partner.

English
AI Commerce

3180370-3

Ranta-Tampella Street 17, 33180 Tampere

info@aicommerce.fi

© 2025 AI Commerce. All rights reserved.