Improvement
May 8, 2025

Custom Instructions commenting is now mandatory – clearer fields in the interface and on the receipt

Custom Instructions commenting is now mandatory – clearer fields in the interface and on the receipt

The Custom Options field has been removed from the previous free-form comment field and replaced with clear, separate fields that are visible in the user interface, control panel, and receipt. With this update, if the Custom Instructions feature is set for the product, the customer cannot add the product to the shopping cart without a mandatory comment. This improves communication between the buyer and the supplier in situations where product configurations or additional instructions are critical for successful delivery.

The system checks the comment requirement on a per-product basis: if Custom Instructions are set for a product, providing a comment is mandatory. If the feature is not set, the customer can still optionally add a voluntary additional comment. The logic of the user interface can be fine-tuned if necessary in collaboration with the development partner, should customer-specific requirements arise.

Future-proof eCommerce built in the EU

Our solution is developed and hosted in the EU, fully compliant with GDPR and other regulatory requirements. Gain peace of mind with secure data handling, reliable support, and a transparent European partner.

English
AI Commerce

3180370-3

Ranta-Tampella Street 17, 33180 Tampere

info@aicommerce.fi

© 2025 AI Commerce. All rights reserved.

Future-proof eCommerce built in the EU

Our solution is developed and hosted in the EU, fully compliant with GDPR and other regulatory requirements. Gain peace of mind with secure data handling, reliable support, and a transparent European partner.

English
AI Commerce

3180370-3

Ranta-Tampella Street 17, 33180 Tampere

info@aicommerce.fi

© 2025 AI Commerce. All rights reserved.

Future-proof eCommerce built in the EU

Our solution is developed and hosted in the EU, fully compliant with GDPR and other regulatory requirements. Gain peace of mind with secure data handling, reliable support, and a transparent European partner.

English
AI Commerce

3180370-3

Ranta-Tampella Street 17, 33180 Tampere

info@aicommerce.fi

© 2025 AI Commerce. All rights reserved.