On this page, you will find the latest announcements about possible disruptions, maintenance activities, and downtimes of the AI Commerce e-commerce platform. We strive to provide real-time notifications about any disruptions. We actively monitor situations and update announcements as necessary.
Disruption of AWS services in the EU-NORTH-1 region
There were error reports and delays due to network issues in the EU-NORTH-1 region (eun1-az3) of AWS services between 3:10 PM and 5:10 PM PST. The problem affected several services within the region, but did not prevent traffic to and from the region.
The network connectivity issue was resolved at 5:10 PM PST, after which services began to recover. Some services continued to handle delayed requests until 7:00 PM PST. AWS has confirmed that all services are now operating normally.
More information: https://health.aws.amazon.com/health/status
February 17, 2025 3:10 PM – 7:00 PM PST (1:10 PM – 5:00 PM Finland time)
Amazon Web Services
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Exchange of motherboards in the Akeneo server data center (Helsinki)
Hetzner has discovered a design flaw in the motherboards of the server models AX42, AX52, and AX102, which may cause malfunctions. To minimize the issue, Hetzner will replace all motherboards of the affected models, including those related to our maintained Akeneo service.
The server may be temporarily unavailable during the replacement work. The replacement will take approximately 30–40 minutes, and Hetzner will handle it free of charge.
Follow the progress of the replacements and order in Helsinki: https://docs.hetzner.com/robot/dedicated-server/general-information/mainboard-replacement-for-several-dedicated-servers/
Additional information: https://status.hetzner.com/incident/7fae9cca-b38c-4154-8a27-14e6dfea5c1e
January 13, 2025 at 09:30 UTC+0
Hetzner
